Frequently Asked Questions
What is your payment policy?
All services are to be paid in advance through the means of cash
or check. Sorry for any inconvenience but we do not except credit
cards at this time.
Back To
Top
What is you cancellation policy?
We appreciate cancellations to occur at least 24
hours in advance through the means of an e-mail to
danaspetservices@yahoo.com, or by a telephone call at (708)
354-9748. In the event that a cancellation is not made 24 hours in
advance no refund is given.
Back To
Top
How do you enter my home if I’m not home?
We require the owner to provide us with two keys.
One will remain with the pet care provider and the other will be
kept in a secure lock box in our office. We do offer a key pick up
and drop off service for an additional fee.
Back To
Top
What happens if my pet gets hurt or sick?
In the event of an emergency during a pet visit
that threatens the health of your pet, we will ensure your pet is
taken to a health care professional that you provide to us at our
initial consultation. We will also inform you of the emergency
before any action is taken.
Back To
Top
How do I contact you?
You can contact us by e-mail or telephone. Our
e-mail address is
danaspetservices@yahoo.com and our telephone number is (708)
354-9748.
Back To
Top
What do you do with my pet during extreme
weather?
In the event of inclement weather, Dana’s Pet
Service is entrusted to use the best judgment in caring for your pet
and home. We reserve the right to reschedule any services in order
to keep your pet safe.
Back To
Top
Are you licensed, bonded, and insured?
Absolutely! We know it is completely necessary in
order for both parties to feel safe about all the services we
provide.
Back To
Top
Will you administer medications to my pets?
Of course! We are in the business of keeping your
pet healthy.
Back To Top |
