Dana's Pet Services
Dana's Pet Services, Inc.
Chicago Western Suburbs Dog Walking & Pet Care Services
708-354-9748
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Frequently Asked Questions


What is your payment policy?

All services are to be paid in advance through the means of cash or check. Sorry for any inconvenience but we do not except credit cards at this time.

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What is you cancellation policy?

We appreciate cancellations to occur at least 24 hours in advance through the means of an e-mail to danaspetservices@yahoo.com, or by a telephone call at (708) 354-9748. In the event that a cancellation is not made 24 hours in advance no refund is given.

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How do you enter my home if I’m not home?

We require the owner to provide us with two keys. One will remain with the pet care provider and the other will be kept in a secure lock box in our office. We do offer a key pick up and drop off service for an additional fee.

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What happens if my pet gets hurt or sick?

In the event of an emergency during a pet visit that threatens the health of your pet, we will ensure your pet is taken to a health care professional that you provide to us at our initial consultation. We will also inform you of the emergency before any action is taken.

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How do I contact you?

You can contact us by e-mail or telephone. Our e-mail address is danaspetservices@yahoo.com and our telephone number is (708) 354-9748.

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What do you do with my pet during extreme weather?

In the event of inclement weather, Dana’s Pet Service is entrusted to use the best judgment in caring for your pet and home. We reserve the right to reschedule any services in order to keep your pet safe.

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Are you licensed, bonded, and insured?

Absolutely! We know it is completely necessary in order for both parties to feel safe about all the services we provide.

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Will you administer medications to my pets?

Of course! We are in the business of keeping your pet healthy.

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